By Ben Hershey, President & Coach, 4Ward Consulting Group, LLC I read a book recently that discussed the term “benchmark” and its origins as relates to business. Surprisingly, the term originates within the history of guns and ammunition. In fact, with the same aim we use it today— comparison and improved performance. The book
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Moving From Best to Next Practices
By Ben Hershey, President & Coach, 4Ward Consulting Group, LLC As an industry, there are many times I believe we have been behind the curve in adopting/taking on new technology or hardware in our operations. Over the past 15 years or so, we have seen incredible growth in the use of automation, software, etc., but
Emerging Pillars for Business Success
By Ben Hershey, President & Coach, 4Ward Consulting Group, LLC As companies grow and change, we should ask ourselves—what are the essential pillars of support that help companies succeed? While making changes that will transform their businesses, successful companies will rely on core pillars that form the foundation of who they will be in the